Exhibitor FAQs

Have a question about exhibit sales, exhibit hall hours, or exhibitor registration? We can help! Below we have answered some of the most Frequently Asked Questions about exhibiting at WTC 2016.


Under Exhibitors & Sponsors, go to the interactive floorplan and click on the desired booth. You can hover your mouse over a sold gray booth to see who occupies it or click on it to see more details about the exhibitor. Click on an available blue booth and “click here” will display to begin the online space application process.

  • Exhibit booths are constructed of 8' (2.4-m) back drape and 3' (0.9-m) side rails ONLY. Exhibitors pay for and choose what they require or desire versus all booths looking exactly alike. The purchase price of a booth space is kept to a minimum. Order a wide variety of furnishings from the Exhibitor Service Kit.

  • Exhibit booths ARE NOT constructed of hardwall material and ARE NOT equipped with tables, chairs, carpet or electricity.

  • Hardwall exhibit booths and furnishings can be rented at your cost online through Exhibitor Services.

10'x10' pipe & drape with ID sign.
Carpet, tables, chairs, trashcans, and electric ARE NOT included and must be ordered through Exhibitor Services.

Exhibitor Services will open September 2015 through the Exhibitor Dashboard.

On the Exhibitor Dashboard login page, click “forgot ID or password”. Enter your ID or email used during the space application process and Map Your Show, WTC’s exhibit sales and floorplan enhancement vendor, will send your credentials to the company contact on file.

Exhibitor Registration opens September 2015 through the Exhibitor Dashboard. Exhibitors must use the online “Exhibitor” Registration process to claim their complimentary allotment. You will need an exhibitor badge to enter the exhibit hall for move-in and one hour prior to exhibit show hours to restock materials. For more information regarding exhibitor registration, please visit Exhibitor Registration
You receive 2 Full Conference Registrations - includes technical sessions, exhibit hall entrance and functions, a copy of the WTC 2016 digital proceedings and registration material, access to the Welcome Reception Sunday, opening session and keynote lecture, and the Farewell Cocktail reception Wednesday prior to paid ticketed banquet per 10x10 booth. Badge allottment increases in multiples depending on exhibit space size, e.g. a 20'x10' exhibit space will receive 4 Full Conference Registrations for booth personnel. Online registrations can be made from the Exhibitor Dashboard, click Badge Registration.

You can purchase additional exhibitor badges for both full conference and exhibits only. Additional fees for the conference week will be available.

It is cost prohibitive in the USA for an Association to purchase from the convention centers – however, it is available for individual company purchase. Please see the Exhibitor Dashboard for WiFi pricing and availability.

The exhibit hall is open Monday 25 April from 12:30 to 18:00, Tuesday 26 April from 10:00 to 18:00, and Wednesday 27 April from 10:00 to 16:00.
The exhibit hall will be open for exhibit set-up on Saturday and Sunday 23-24 April 2016 from 08:30 - 17:30. For a full schedule of exhibitor events, please visit the Exhibitor Schedule.
The use and presence of alcoholic beverages within the Exhibit booth is allowed. All food and beverage must be purchased through the exclusive Caterer of the Moscone Center. Free samples of food or beverage products are subject to approval.
Exhibitors may not schedule private functions, including hospitality suites, in competition with the WTC program or WTC special events. Meeting rooms and hospitality suites are available on a first-come, first-serve basis and must be approved by UCA of SME meetings manager. For additional questions regarding hospitality suites or special events, please contact Dianna Gury at gury@smenet.org.
Exhibitor show information emails are only sent to the email address provided for the contract during the exhibit space application process. If you would like to change UCA of SME’s contact, please email exhibits@smenet.org and let us know. Only one contact per exhibiting company, please. Additionally, please add SME and MYS (Map Your Show) to your approved email list to prevent important emails from being directed to junk mail or being caught in your spam filter.
For general information about sponsoring at WTC 2016, please visit Become a Sponsor. For information regarding available sponsorships, please visit Sponsorship Opportunities. For a list of benefits of sponsoring at WTC 2016, please visit Sponsor Benefits.
For exhibitor and sponsor marketing tools including conference logos and web banners, please visit Marketing Tools.
Exhibitors must email exhibits@smenet.org for contact info changes or company name changes. Exhibitors can update their ShowGuide address, description/products from the Exhibitor Dashboard.
Login to the Exhibitor Dashboard and click on the ShowGuide Listing button to update your company listing. Note: Please remember to select the "Approved" button for publishing whether you have made changes or not.
Cancellation policy is provided on your exhibit space contract. Notify UCA of SME Exhibit Sales in writing at exhibits@smenet.org on or before 31 December 2015, of intention to cancel or withdraw from the exhibition. The exhibitor will be refunded all sums paid less a processing fee of $500 per 10’x10’ booth. After 31 December 2015, the exhibitor will be obligated to pay the total rental cost of the exhibit booth. All exhibitor benefits including complimentary registrations are forfeited.
Discount housing opens from the Exhibitor Dashboard 01 June  2015. Beware of scam emails/phone calls from travel agencies. Rooms must be booked through the WTC2016 Exhibitor Dashboard with Experient, WTC's official housing vendor, to receive the discounted housing rate. Once in the Exhibitor Dashboard, click on the Housing button.
We are expecting more than 2,500 attendees at WTC 2016.
When visiting a page with pricing listed, please hover your mouse over the price to see a conversion rate. These conversion rates use the Yahoo Currency Conversion API and are updated hourly. These are provided as an estimate of cost only. For more accurate pricing, please refer to the exhibit sales and exhibitor registration forms and processes.
If you have additional questions, please contact WTC customer service at +1.303.948.4200 or +1.800.763.3132 (US Only), or email exhibit sales at exhibits@smenet.org.